Module 1 Principle of Effective Leadership (2 day)
- SCB Vision , Mission, Core Value and Strategy
- Understand Your Roles
- Developing & Managing Your Team
- Coaching & Feedback
- Put It All Together
Module 2 Handling Conflicts & Feedback (1 Day)
- Acknowledge
- Soften & Intentions
- Way to Resolution / Send It Back
- Outcome & Feedback