This work has shown that benchmarking or assessment on the performance of
maintenance management is very important as it enables the maintenance managers to
comprehend the strengths, weaknesses and also significance of the service provided and
also both tangible and intangible values of the building. Indirectly,maintenancemanagers
can identify any probable threats or risks of their services. Concurrently, the establishment
of maintenance management performance levels is beneficial for the maintenance
managers to implement immediate actions to improve the performance. It also serves as a
signal that a major transformation is highly required to enhance the quality of
performance. The positive relationship also ascertains that the implementation standard
of maintenance management systems determines the performance of maintenance
management systems. At the same time, the difference shown in the priorities of
maintenance management service elements signifies that a strong emphasis on users’
needs and requirements is required from maintenance managers.