I have rang DHL and they have told me that I cannot do anything as this is not my shipping account.
John Deere need to call DHL to discuss how to have this delivered from customs, DHL have told me that they spoke to the receiver and the receiver is not confirming clearance instructions to allow this delivery to be finalised.
Thank you very much for your prompt feedback, yeah I will assign that below course (CSP-18-31127) for replacement to that CSP-18-31126.