- Relief in the absence of the Housekeeper.
- Plan manning for all relation areas such as Uniform Room, Houseman, Desk Clerk, Room and Public Area to ensure daily operations run smoothly.
- Ensure the highest stardards of cleanliness and maintenance in all areas under the Housekeeping Department.
- Assist, assign and supervise all supervisors in their work and handling of daily operational issues.
- Train, motivate and evaluate staff accordingly.
- Handling guest complaints or needed with a view to positive resolution and follow up on corrective actions.
- To actively participate and contribute to Corporate Social Responsibilities in line with Accor's vision and mission.