The aim of this study was to determine the relationship
between Quality of Work Life (QWL) and organizational citizenship behavior (OCB) in one of the municipalities. This
study was a correlative survey. 73 subjects among the municipality employees of Marivan were selected through
Morgan's table. Data were collected using two questionnaires. QWL Questionnaire of Richard Walton and OCB
questionnaire Podsakoff and McKenzie were provided
according to Morgan's model validated by a group of experts. Cronbach's Alpha statistical method was also used to ensure
the reliability. Inventory 844/0 for OCB questionnaire and
922/0 for QWL questionnaire were obtained. This indicates
the required reliability of the questionnaire. Data were analyzed using SPSS17 software. Pearson correlation and
linear regression analysis and Friedman test was used to
analyze the data. Results showed that there was a positive and
direct correlation between quality of work life factor and
organizational citizenship behavior. In other words, as the quality of life of the employees increases, their organizational citizenship behavior improves. In addition, it was shown that
factors such as fair and sufficient payments, and legalism in
the organization obtained the highest scores among the
factors of quality of work life. In other words, these two
factors were the most effective ones on the organizational
citizenship behavior.