information architecture
The particular design that information technology takes in a specific organization to achieve selected goals or functions.
information system
Interrelated components working together to collect, process, store, and disseminate information to support decision
making, coordination, control, analysis, and visualization in an organization.
information systems literacy
Broad-based understanding of information systems that includes behavioral knowledge about organizations and
individuals using information systems as well as technical knowledge about computers.
information technology (IT) infrastructure
input
Computer hardware, software, data and storage technology, and networks providing a portfolio of shared information
technology resources for the organization.
The capture or collection of raw data from within the organization or from its external environment for processing in an
information system.
Internet
International network of networks that is a collection of hundreds of thousands of private and public networks.
30
interorganizational systems
Information systems that automate the flow of information across organizational boundaries and link a company to its
customers, distributors, or suppliers.
intranet
An internal network based on Internet and World Wide Web technology and standards.
knowledge- and information-intense products
Products that require a great deal of learning and knowledge to produce.
knowledge workers
People such as engineers or architects who design products or services and create knowledge for the organization.
management information systems (MIS)
The study of information systems focusing on their use in business and management.
mass customization
The capacity to offer individually tailored products or services on a large scale.
middle managers
People in the middle of the organizational hierarchy who are responsible for carrying out the plans and goals of senior
management.
network
The linking of two or more computers to share data or resources, such as a printer.
operational managers
People who monitor the day-to-day activities of the organization.
output
processing
The conversion, manipulation, and analysis of raw input into a form that is more meaningful to humans.
production or service workers
People who actually produce the products or services of the organization.
senior managers