The tracking status 'product not trackable' may be displayed for international items including:
Registered Post International
Express Post International letters
international air mail
international sea mail
all international articles under 2kg (excluding Pack and Track International and ePacket)
These services do not come with tracking as a standard feature; therefore no track events will be shown. However, for Registered Post International, a signature will be obtained when the item is delivered.
Please visit our tracking service for more information about which domestic and international services are trackable.