Organizational shift happens through a constellation of certain advantageous
climatic conditions aligned with certain leadership competencies, creating a perfect storm
of environment and development. Chapter 4 presents the findings in a narrative case
study, telling the story of an organizational culture in the process of changing from an
autocratic culture to one with more participatory leadership.
The story of organizational shift is told from several perspectives. The
viewpoints of the supervisory team and those of the staff represent two different
perspectives in the organization. My perspective as an outsider, a process consultant and
change agent, reflects a third perspective. In the narrative, I will use the words of the
participants and materials gathered from the interviews, focus groups and trainings to try
to portray the experience of the staff and supervisors in the story. I share my observations
and reflections on my own process in the final chapter, when I explore the implications of
the findings on leadership and change theories.