Strong Management
There must be strong management of every thing that is advantageous for the organization. The airline has at all the times evaded, disdained and vogue everything that may increase costs and makes difficult the basic travel plan. Management ranks are inclined, healthy compensated and significantly productive.
Capable Workforce
Highly qualified and competence workforce is very essential in this industry or service-oriented industry. They must possess strong communication skills and soft spoken with customers. There must be training programs focusing to enhance there abilities and skills and these campaigns must be customer-focused and focused on continuous-improvement. Staff must be highly paid so they can not leave the organization and create difference.
Service Promotions and In-Flight Services
The promotion in this industry is mainly targeted to enhance the base of loyal customers and also focused to the regular high-revenue customers. The in-house service such as booking ease, aircraft type, aircraft seating space, class of service offerings must be at least industry standards. Business travelers like the simple service; there must be a decent coach cabin that is slightly more spacious. There are no assigned seats, no meals, just beverages and snacks. Therefore, simple service is a major critical success factor.
Non-Stop Flying
Destination from one point to another point should be nonstop. This activity minimizes the time that planes take while reaching the destination and it allows airline more to be in the air. It results in good image and increases passengers credibility.