Front desk staff, Ms Beer was very efficient and detailed in explanation and other info upon check-in. Concierge, housekeeping services, waiters and waitresses were very efficient and gracious as well. All other staffs that we have came upon, including their security guards and fitness assistant were polite and generous in helping us. Didn't get to use their swimming pool (not that big) was crowded. Unfortunately, there is no in-house steam room, spa and massage services. There's nearby, about 200m away from Eastin Grand Sathorn, a reknown health spa facility - HealthLand. Hotel also have direct access to Surasak BTS on the 3rd floor. Overall, a relaxing, cool 2 nights stay here.