Personality Traits:
You’re blessed with your own personality, it’s what makes you, you! And your personality traits will dictate your actions, attitudes and behaviors. These traits help airlines determine whether or not you’re the right person for the job and is one of the most important flight attendant requirements. Flight attendants should:
Be able to work well under pressure, or in stressful situations: Can you act quickly, and be relied upon when it matters most?
Work well in a team: Team work means efficiency.
Be flexible: You should be the one who bends to “make it work”.
Be patient: You have the joy of dealing with people, the most complex beings on earth.
Be focused on customer service and customer satisfaction: The passenger is the most important person on the flight.
Be caring and conscientious: Put yourself in your passengers shoes. How can you make their flight better?
Be a problem solver: On many flights, you’ll need to put out a fire or two (metaphorically speaking).
Be able to multitask effectively: How many things can you do at once?
Have a positive attitude: Positive attitudes are synonymous with positive outcomes. Believe it. Do it!
Be confident within themselves, and portray confidence. Confidence breeds success, for you and the company.
Be observant and always aware of their surroundings: Do you notice the little things? Little things make a big difference at 35,000ft.
Have a professional manner: You personally represent the brand and the company, act accordingly.
Be punctual: Be on time, and help passengers promptly.
Be safety conscious: You will be working in tight spaces, and in a dangerous environment.