Turks think that it is rude to say an outright ‘No’ if something is not possible. Instead expats will get a roundabout explanation and until they get used to this, it can be confusing and frustrating not to get a straight answer. The Turks also have an unusual gesture for saying ‘No’ - it is an upward flick of the head accompanied by a clicking of the tongue. One rarely ever hears the actual Turkish word for ‘No’ being used.