Objectives identify specific project activities and priorities of an individual that have clear links to the overall strategy and business objectives of the year. Objectives should be written using the SMART objectives formula (Specific, Measureable, Achievable, Relevant and Time-based).
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1) To monitor back order, manage partial delivery.
2) To maintain customer master and special price in RDTH and update in distributor system on weekly basis
3) Stock tender reserve must be use as customer reserved.
4) To control reserve inventory for tender and alert sales team to use within lead time as well as monitor short expire goods needs to be taken, deposit stock should not return short expire.
5) Service mind
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Expected Outcome
1) To monitor back order and manage ontime delivery.
2) To reduce SD block and return order reason wrong price.
3) Inventory management & reduction short expire, can be manage reserve inventory.
4) Return order short expire product reduce.
5) Increase internal customer satisfaction of financial accounting services, achieve greater score than 2011: Sales Order result 3.3