2.2. The Human Resource Approach - แนวทางการบริหารทรัพยากรมนุษย์
The human resource approach very much applied the psychological aspect of human nature to manage organizations, i.e. emphasizes managing people by understanding their psychological makeup and needs. Among the major contributors to this Approach are the Hawthorne studies or effect (the phenomenon in which people behave differently in response to perceived attention from evaluators) McGregor’s Theory X and Theory Y (assumptions about human nature with regards to work and responsibility), and Maslow’s hierarchy of needs (ranging from basic needs to those for self-actualization). The human resource management (HRM) and organizational behavior (OB) theories very much stems from this approach.