We are glad to assist you to arrange pickup of shipment from the sender. Please be informed that this service is not guaranteed as FedEx pickup service depends on local procedures of the origin country and the initial availability of the package. You are responsible to make arrangement with the sender on shipment condition, including package type, service type, delivery address and the sender is responsible to prepare all necessary shipping paperwork. Please also understand that FedEx is not responsible for any change of shipment conditions.