email helps workers to communicate at any time, from any place. but does e-mail make our work lives easier ? does it make us better workers ? the answer depends on how we use it. e-mail can be an important tool, but it can also be a way to waste time. how can workers make sure that e-mail is a tool and not a time waster? here are some simple steps to follow. they can help you use e-mail more efficiently at work.