The backgrounds of the teachers who participated in
the study were extremely varied. Some teachers had
been teaching for three decades or more, whereas
others had only been teaching for a little less than
a year. The only difference between the novice and
experienced teachers was that the novice teachers
were in the process of learning how to deal with parents,
whereas experienced teachers had developed a set
of techniques and strategies. The participants also
possessed a wide range of professional qualifications.
There were some teachers who possessed masters
degrees in English language teaching, were licensed
or held credentials to teach English in public schools,
whereas there were a few whose only qualification was
that they were native English speakers or individuals
with native-like proficiency