Specifications
You must:
● participate in the activity on the date and time specified by your assessor
● come to class prepared for work on the day of the activity:
○ dressed appropriately
○ prepared with mobile phone, pens and notepad
○ bringing procedures and charts (see below)
● sort postal mail correctly
● forward emails correctly
● send phone messages.
Your assessor will be looking for:
● compliance with all relevant policy and procedures
● accurate collection of information
● ability to handle more than one task at one time
● completion of processing of information within given timeframe.