The advance focus groups with a cross section of 30 employees provided input for the survey
design and created positive press for this first time employee survey. Our client, the HR
Director, and we were pleased with the 80% participation in the survey.
We presented the survey results and our recommendations to the exec team and also shared
plans and asked for feedback about the follow-up action planning sessions. These sessions
yielded numerous additional improvement ideas. Employees appreciated that the survey
results were being taken seriously by the exec team believed that improvements would be made