That ratio would do well to flip far more to the positive than the negative, in light of what's known as the "Losada effect," after Marcial Losada, an organizational psychologist who studied emo tions in high-performing business teams. Analyzing hundreds of teams, Losada determined that the most effective had a positive/ negative ratio of at least 2.9 good feelings to every negative moment (there's an upper limit to positivity: above a Losada ratio of about 11:1, teams apparently become too giddy to be effective).The same ratio range holds for people who flourish in life, according to research by Barbara Fredrickson, who is a psychologist at the University of North Carolina (and a former research associate of Losada).Boyatzis makes the case that this positivity bias applies as well to coaching-whether by a teacher, a parent, a boss, or an executive coach.
A conversation that starts with a person's dreams and hopes can lead to a learning path yielding that vision. This conversation might extract some concrete goals from the general vision, then look at what it would take to accomplish those goals-and what capacities we might want to work on improving to get there.
That contrasts with a more common approach that focuses on a person's weaknesses-whether bad grades or missing quarterly targets-and what to do to remedy them. This conversation fo cuses us on what's wrong with us-our failings and what we have to do to "fix" ourselves-and all the feelings of guilt, fear, and the like that go along. One of the worst versions of this approach oc curs when parents punish a child for bad grades until he improves. The anxiety associated with being punished actually hampers the child's prefrontal cortex while he is trying to concentrate and learn, creating further impediment to improvement.
In the courses he teaches at Case for MBA students and mid career executives, Boyatzis has been applying dreams-first coaching for many years. To be sure, dreams alone are not enough: you have to practice any new needed abilities at every naturally occurring opportunity. In a given day that might mean anything from zero to a dozen chances to practice the routine you're trying to master on the way to your dream. Those moments add up.
That ratio would do well to flip far more to the positive than the negative, in light of what's known as the "Losada effect," after Marcial Losada, an organizational psychologist who studied emo tions in high-performing business teams. Analyzing hundreds of teams, Losada determined that the most effective had a positive/ negative ratio of at least 2.9 good feelings to every negative moment (there's an upper limit to positivity: above a Losada ratio of about 11:1, teams apparently become too giddy to be effective).The same ratio range holds for people who flourish in life, according to research by Barbara Fredrickson, who is a psychologist at the University of North Carolina (and a former research associate of Losada).Boyatzis makes the case that this positivity bias applies as well to coaching-whether by a teacher, a parent, a boss, or an executive coach.
A conversation that starts with a person's dreams and hopes can lead to a learning path yielding that vision. This conversation might extract some concrete goals from the general vision, then look at what it would take to accomplish those goals-and what capacities we might want to work on improving to get there.
That contrasts with a more common approach that focuses on a person's weaknesses-whether bad grades or missing quarterly targets-and what to do to remedy them. This conversation fo cuses us on what's wrong with us-our failings and what we have to do to "fix" ourselves-and all the feelings of guilt, fear, and the like that go along. One of the worst versions of this approach oc curs when parents punish a child for bad grades until he improves. The anxiety associated with being punished actually hampers the child's prefrontal cortex while he is trying to concentrate and learn, creating further impediment to improvement.
In the courses he teaches at Case for MBA students and mid career executives, Boyatzis has been applying dreams-first coaching for many years. To be sure, dreams alone are not enough: you have to practice any new needed abilities at every naturally occurring opportunity. In a given day that might mean anything from zero to a dozen chances to practice the routine you're trying to master on the way to your dream. Those moments add up.
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