The leader in the SLC MICU made a concerted effort to identify and recognize the needs and contributions of each interdisciplinary provider. Nurses, doctors, and support personnel were respected and valued equally. The leader visited regularly with patients, collecting information about the nature and quality of the care they received. Specific feedback was shared with individual nurses and supportive team providers in a timely and supportive manner. These successes
became the basis for greater individual effort and accountability, which, in turn, generated continual quality improvement.