Initiate or co-plan with Marketing Management functions to draft research objectives / requirements as well as developing communication concepts for testing.
Keep up with digital trend, competitive movement, and other factors that may have impact on customers’ behavior relating to digital world.
Develop digital strategy and plan as part of integrated marketing plan in response to overall retail business strategy, segments, and products.
Search and brief Digital Agency to develop plan and implement.
Set up estimated budgets and resources according to the strategic plans.
Monitor and track results by working with Marketing Management, Digital Agency, and Marketing Intelligence functions.
Follow direction, cascade KPIs, allocate work targets, coach and advise, evaluate and proactively support the team in order to achieve business targets