Please ensure that very special attention is paid to this brand. As mentioned previously, each product costs a lot more than other brands and as such the customers WILL certainly require special treatment. From picking the product/packing to servicing the customers via the phone. I expect to hear absolutely no issue for this brand.
In addition, as we had previously agreed, when the customer services team calls the customer to make delivery appointments, do kindly ensure that you mention the condition of ‘checking’ the orders before signing ka.