The main target of the company Dettol is the middle class group. They have also set their target on the rural market as its products have already captivated most of the urban market. Special emphasis has been laid on wooing the female section because in a middle class family woman takes all the household decisions and hence the women are the decision makers.
Advertising for the Dettol products started from the year 1960 and has successfully being carried out until date. Dettol has been using a marketing communication strategy, which involves ATL and BTL strategies. ATL strategies like print media, social media, newspapers, radio all are used. Attractive packaging has also increased its popularity. All the products have a sword on their green cover to indicate its fighting spirit. This packaging has become synonymous with Dettol.
Many schemes are launched to increase the awareness of the products and to provide detailed information about each item. New and innovative ideas be introduced to boost up the sales. During the rainy seasons from June to August, the company gives a 2% discount to the retailers and 4% discount to the wholesalers in order to push up the sales. A special offer of one soap free on purchase of three soaps is also open during these months. The company’s innovative schemes have helped in the continuous loyalty of the customers.
In order to endorse their products Dettol has been using famous and well-known personalities. They have hired Saad Imran for the Dettol soap add and famous TV personality Sakshi Talwar for their advertising campaigns.