Why Is KM Important Today?
The major business drivers behind today’s increased
interest in and application of KM lie in four key areas:
1. Globalization of business.
2. Leaner organizations. We are doing more and we are doing
it faster, but we also need to work smarter as knowledge
workers, adopting an increased pace and workload.
3. “Corporate amnesia.” We are more mobile as a workforce,
which creates problems of knowledge continuity for the
organization and places continuous learning demands on
the knowledge worker. We no longer expect to spend our
entire work life with the same organization.