Conclusion
Clinical handover is an important process that either assists or deters safe transitions for the patient through the health care system. Patients arriving by ambulance to the ED bring
together two organisations that need to find common elements to ensure the patients begin their hospital journey with health care professionals’ knowledge of the ‘‘full story’’. Interprofessional education may be one strategy to assist in the development of strong communication and teamwork skills that will enhance the clinical handover process between ambulance and ED personnel. Further studies that involve active reflection and feedback from participants such as action research are recommended to evaluate new strategies and tools implemented.