Second, the duty to hand on responsibilities sets special charges to public institutions to keep accurate records and history for accountability and to ensure that those who come after know their historical and technical responsibilities. Government possesses a "store of knowledge and experience" that results from "slow accretion and accumulation." (Chapman igg3a, zoooa). Third, the
ability of institutions to perform depends upon maintaining the related obligations
of competence and credibility. Public managers have strong responsibility to attend
to the institution itself and build competent capacity but also to earn legitimacy for
the institution and regime. The integrity of process, capacity and legitimacy abide
as key institutional responsibilities (Frederickson 1997; O'Toole 1998; Chapman
1988; Rohr 1989; Warnsley et al. 1990). Fourth, trusteeship and stewardship require
a focus upon the common, that which cuts across all cleavages in society. Demanding
that the common be addressed means attention to inclusiveness and representation
of all viewpoints and all parts of society. It puts special obligations that
public organizations attend to and involve marginalized groups. Public managers
should work to prevent one group from dominating for its own ends. Even in a
governance-based world, public institutions possess unique obligations to introduce
long-term views, keep strong records, build capacity and legitimacy of
common institutions, include all sectors, and induce deliberation beyond the mere
aggregation of private interests (Terry 1995).