TOURIST DECISION MAKING PROCESS
Petropoulos et al. (2003) proposed that tourist decision making process consists of two stages. The first stage is the choosing between travelling or staying at home depending mainly on socio-economic factors. Then think about the destination they wish to go. Second stage, this stage involves complex decision making process. There are some important factors related such as personal preferences, relative cost, and quality of services provided by the supply side. However, tourists will look for information in order to compare with other offers. Hence, it is very vital to understand tourist information search behavior. Cai et al. (2003) added that point of content and source of information are very important for tourist decision making. IMC tools therefore are very necessary due to they deliver message or information to prospect tourists.