The advantages and disadvantages of a customer service star buck is the most interview customers that there is a standard of service, because the training staff before working, is that customer satisfaction is a very, very good taste, ideal to relax, to unwind from work to come in each day or used as a place to talk about the subject of the consultation meeting on the job or in a group of friends, and you can talk to each other for a long time because of the Internet, is used. Star buck is the perfect place for people that are in the working age, because they can use the appearances to someone else and it is easier to contact the rendezvous, but it arrived? The star also has disadvantages, such as the buck because too expensive, with prices and customer service are some of the branches of the employees make customers want to stand against the queue as long as the customer is not satisfied and has occurred writing to? Cause damage to the reputation of the star and buck of flavors in this period. The taste is not very consistent with it as another reason that makes the customer is interested in purchasing the coffee from other shops instead. Because there is no difference in the way the taste? But most are too expensive. Cause a breakdown of the level of customer groups.