For example, some IS’s such as groupware systems
can support the externalization of individual knowledge.
However, given the fact that they cannot support the extemalization
of all individual knowledge, we should be
careful being too optimistic about its possibilities. A
similar warning applies for organizational memory information
systems in their ability to support the process
of objectification. Furthermore, IS’s are well suited to
support the process of internalizing organizational knowledge,
although this function is seldom made explicit. Organizations
are often not aware that there IS’s are meaning
constructors, maintaining a certain representation of
reality. In addition, we should be aware that users of IS
will interpret the acquired information in various ways
that may well be different from the interpretation the designers
had in mind.