This trend has attracted a significant amount of
research related to mobile marketing and mobile
commerce. Ngai and Gunasekaran (2007) reported
149 m-commerce articles from 73 journals between
2000 and 2003. Leppaniemi, Sinisalo and Karjaluoto
(2006) found 109 mobile marketing articles between
January 2000 and February 2006. Min and Ji (2008),
in a meta-analysis of mobile commerce research in
China, reported 162 papers published in mainland
China, the largest mobile market in the world, during
the period of 2002 and 2006. A comprehensive
review of mobile marketing literature is available in
other articles published in this area, including the
articles cited. The objective of this article is to report
on the findings of an exploratory study conducted to
investigate the impact of mobile services on the
consumer shopping experience, both in terms of
overall shopping experience and at difference stages
of the consumer decision-making process.