Hopkins et al. (1995): schools can ‘make a difference’ if they develop four features:
• enquiry and reflection by staff (embracing needs assessment, support structures, setting priorities);
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• collaborative planning (in the context of shared visions; involvement of several partners; developing and utilising mechanisms for collaborative planning; action planning and development planning);
• staff development (involving support for new initiatives;
• involvement of students (at all stages of the process of development).