In addition, some studies have investigated the influence of online review on the behavioral intention of consumers based
on the information adoption model. For example, Zhang et al. (2014) examined the influence of source credibility, argument
quality, and perceived quantity of online reviews on consumers’ behavioral intention. Chang and Wu (2014) examined the
influence of source credibility and information credibility on negative electronic word-of-mouth adoption. Cheung et al.
(2008) examined the influence of source credibility and argument quality on the adoption of electronic word-of-mouth
through information usefulness in online customer communities. However, little research has empirically investigated the
purchase decision process of consumers after online C2C communications and the moderating effect of relationship type.