Hello MaFiaNajaZ,
Thank you for providing us the Steam ID. However, we have not received the reply from your email address associated with your Social Club account to process your request.
If you are facing issues to reply from your email address, to show ownership of your account, please send us a photo of you signed into the PSN ID that is associated with your Social Club account, along with your ticket number written on a sheet of paper visible in the photo. Once we receive this, we can continue with your request.
Best regards,
Sobin J.
Rockstar Support