At this time we would like to clarify our current cancellation policy. Centara Hotels & Resorts will allow cancellation of any booking whereby there is a travel advisory against travel to a specified destination issued by the country of the passenger’s nationality. In the event no such advisory is in place contracted cancellation policies will remain.
At this time many overseas governments have updated their travel advice but so far only Hong Kong advises against travel to Bangkok only.
We will be able to assist where possible to re-book other Centara properties or postpone travel dates for all resident guests or imminent bookings due to arrive up to 28th August 2015.
Should you have any questions or require assistance please do let us know.