Searching for Hotels/Ryokan
When making a reservation including children, please include the number of children in the number of guests and check the "with child" box. This will return appropriate search results which accommodate children.
In the case of infants (0-2 years of age), please do not include the number of infants in the number of guests.
Continuing the Reservation Process
After selecting the room you would like to reserve and continuing to the "Select Service" step of the reservation process, please use the pulldown menus in the "Guests" field to break up the total number of guests into adults, children, and infants and press the "Recalculate" button.
For establishments with a set children's rate, the total amount for the room(s) will change to reflect that rate if children are included in the reservation. The breakdown of the total can be viewed by pressing "Details".
For establishments that do not have a set child's rate, an error message will appear, so please either count children (3-12 years of age) as adults or choose another establishment (with a children's rate). Please do not count infants (0-2 years of age) as adults, even if the error message appears. In such a case please follow the directions in the message.
Continue the reservation process as indicated in the form(s).