Good day! Have you got the package ?
We are really sorry about that , Would you please wait for more a little time?
In addition, Dear, Would you please kindly do me a favor to go to your local post office to consult the parcel firstly? Then we will take future action for you well.
Once again, we sincerely thank you for giving us the opportunity to share with you our products. We strongly believe that quality, blended with excellent service, is the foundation for successful business.
Many thanks!