(i) quality models;
(ii) timely QA feedback;
(iii) quantitative approaches to predicting software quality and the effectiveness of software QA;
(iv) optimal choice of QA methods;
(v) design level QA;
(vi) impact of parallel development options on software quality;
(vii) continued QA efforts even after the operational deployment of the software product; and
(viii) use of CASE tools and perceived value for QA at NASA JPL.