Case detail : Customer insisting for pick-up. This is the second time he ordered for the item, however, he received a wrong item for the second time around. The first wrong item he received, he did not return it because he had no time to do that. What he did was, he keep the item and utilized it with his maid's room and just order the item he wants. unfortunately he received again the same item which is the wrong item. and now, he was insisting to pick it up for us to refund the money he paid for it. Kindly read the thread as well that might help you in taking some consideration with regard to this issue.
Return reason : Wrong Item
Order number : 358133856
Weight (Kg.):
Dimension (cm.):
Product Name: CTO Shelving Spice Rack
Price of Product: 910.00 Baht
Number of items to return (item): No
Repeated customer ? : YES/ 7
Average basket size : 1
Reimbursement (refund)
(*replacement? is offered to ?products sold by LAZADA only)?