This was
determined to be due to greater top management
support as at Ban Lao Rat Phatthana, all the
community organization groups were greatly satisfied
with KM operation because the community leaders
were interested in and had participatory administration,
distributed work for all members to do according to the
functional roles of KM centers, leading to operation to
achieve the goals, visions, and missions. However,
three community organization groups at Ban Nam
Kliang had satisfaction with KM operation at a high
level and one group at a medium level because the
community leaders who were KM center heads had not
yet realized the importance of group forming and
participatory work performance and because they did
not participate in activities continuously.