Cultural knowledge management resource represents a
firm’s organizational culture. Organizational culture includes
a set of values, norms, beliefs, expectations, and assumptions
that is widely shared in an organization (Huber 2001).
Drucker et al. (1996) consider organizational culture as the
“corporate glue” that binds social actors to the goals and objectives
of the organization. This corporate glue informally
shapes the values, assumptions, beliefs, and behaviors of the
social actors that can encourage or impede the creation, sharing,
and diffusion of organizational knowledge. Cultural
mechanisms for enhancing knowledge management activities
in construction firms include: defining and communicating a
clear organizational vision; attaching a high value to knowledge;
emphasizing continuous improvement; empowering individuals
by encouraging creativity, risk taking, questioning,
and experimentation; having a high tolerance for mistakes;
emphasizing openness, frequent contact, and effective communication;
building trust to encourage sharing knowledge
within the organization and with selected business partners;
and valuing internal and external collaboration.