Responsibilities
The work
As a retail manager, you would be responsible for the day-to-day running of a retail store. The main focus of the work would be to improve the commercial performance of the store by increasing its turnover and maximizing sales.
Your typical tasks would include:
managing and motivating a team to increase sales
overseeing recruitment and training of staff
keeping track of stock and ordering through computerized systems
organizing sales promotions and in-store events
serving customers when required
dealing with queries, complaints and feedback from customers
analyzing sales figures and forecasting future sales volumes
maintaining awareness of market trends and monitoring what competitors are doing
controlling budgets and costs
providing reports to senior company executives