Case-based Reasoning Systems (CBRS)
essentially consist of a case library and a software
system for retrieving and analysing the ' similar case ' and
its associated information. The case library has cases
covering a broad range of ideas across different industries
and business functions. Each case contains a
description of the underlying competitive situation, the
environmental conditions, management priorities,
experience, values that allow a certain strategy to
succeed, and moments of learning. A software system
helps index each case such a way that a search yields
modest number of 'similar cases.' The system can
provide a complete explanation if the reasoning that has
lead to each recommendation. If there is no case that
exactly matches the given situation, then it selects the
most 'similar' case. An adaptation procedure can be
encoded in the form of adaptation rules. The result of the
case adaptation is a completed solution but it also
generates a new case that can be automatically added to
the case library.