This research examines the effect of online social capital and Internet use on the normally negative effects
of technology addiction, especially for individuals prone to self-concealment. Self-concealment is a personality
trait that describes individuals who are more likely to withhold personal and private information,
inhibiting catharsis and wellbeing. Addiction, in any context, is also typically associated with
negative outcomes. However, we investigate the hypothesis that communication technology addiction
may positively affect wellbeing for self-concealing individuals when online interaction is positive, builds
relationships, or fosters a sense of community. Within these parameters, increased communication
through mediated channels (and even addiction) may reverse the otherwise negative effects of self-concealment
on wellbeing. Overall, the proposed model offers qualified support for the continued analysis of
mediated communication as a potential source for improving the wellbeing for particular individuals.
This study is important because we know that healthy communication in relationships, including disclosure,
is important to wellbeing. This study recognizes that not all people are comfortable communicating
in face-to-face settings. Our findings offer evidence that the presence of computers in human behaviors
(e.g., mediated channels of communication and NCTs) enables some individuals to communicate and foster
beneficial interpersonal relationships, and improve their wellbeing.