All CIOs are aware of the risks associated with offshore
sourcing including business, legal, political,
infrastructure, workforce, social, and logistical risks.
While many of these risks are also present in domestic
outsourcing, most are greater with offshore sourcing,
and 11 risks are unique to offshore sourcing (See Appendix
B). We asked participants to provide specific
examples of successful risk mitigation practices.
They identified common, but important, best practices
such as using pilot projects, hiring legal experts, and
openly communicating the offshore initiative to assuage
fear. Some identified more unique and intriguing
practices such as giving the customer a choice.