Organizational Conflict
Organizational conflict is “the discord that arises when the goals, interests or values of
different individuals or groups are incompatible and those individuals or groups block or thwart
one another’s attempts to achieve their objectives” (Jones & George, 2014, p. 532). The
interference of another subjective opinion can cause diverse conflicts which are allocated into
several types according to a place and number of participants:
1. Interpersonal conflict can easily degenerate into dysfunctional and lead to a
disintegration of the team (Eisenhardt, 1997, para. 3).
2. Intragroup conflict arises within a group, team or department (Jones & George, 2014,
p. 533).
3. Intergroup conflict with the allocation between groups, teams or departments with a
possibility to grow into inter-organizational conflict.