1. Holding assertive conversations
2. Interacting Assertively
3. Practicing Assertiveness
4. Maintaining focus and persisting under adversity
5. Making the tough decisions
6. Living with your decisions
7. Projecting confidence ,poise ,and credibility
8. Leading effectively by clarifying your values
9. Demonstrating moral courage
10. Accepting responsibility and being accountable
11. Fostering a courageous environment