Communication: Being a good communicator is not being able to text someone with one hand. I have seen it more than once – 2 employees sitting face to face in a bull pen setting actually having a business discussion via text. Our culture is one of texting and I get that. What graduates fail to understand is that at some point they will need face to face communication skills. Job interviews, obtaining a business loan , or talking to an irate customer all require some sort of human interaction.