About Fulfilled by Amazon
Items "Fulfilled by Amazon" are offered by a third-party seller, but shipped from an Amazon Fulfillment Center to you.
All Amazon.co.jp shipping options, rates and policies apply to these items and they are also eligible for Amazon Prime. Media items (Books, Music , DVD and Videos ) can be delivered outside of Japan, but please note that whether FBA export is supported remains at the discretion of the Seller.
After you place an order, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation e-mail. If you have a tracking or delivery confirmation number, you can track your package by clicking the Track packages link in Your Account.
Amazon also handles all customer service and product returns for "Fulfilled by Amazon" items. If you need assistance with anything, please visit our Help pages by clicking the word "Help" at the top of any page of our website.
The items managed by "Fulfilment by Amazon" will be identified on the item detail page with the words "Sold by (name of the seller) and shipped by Amazon".
Return policy will be the same as items sold by Amazon.co.jp, however, exchanges will not be accepted.