In the early 1960s, Drucker was the first to coin the term knowledge worker
(Drucker, 1964). Senge (1990) focused on the “learning organization” as one
that can learn from past experiences stored in corporate memory systems.
Barton-Leonard (1995) documented the case of Chapparal Steel as a knowledge
management success story. Nonaka and Takeuchi (1995) studied how
knowledge is produced, used, and diffused within organizations and how such
knowledge contributed to the diffusion of innovation.